Membership and class booking system for gyms and fitness clubs
A spreadsheet of check-ins breaks at peak hour. A club app shows pass validity, open spots in yoga and reminds people before the membership lapses — before they leave for a chain.
A fitness club earns on renewals, not on a one-off join fee. When reception checks a pass in a notebook and class sign-ups live on Facebook, you miss check-ins, let people in unpaid and do not know who has been gone a month. A membership and class system puts it in one place: member, entry, timetable, payment.
What breaks in a club without a system
- A reception queue at peak because someone is hunting a surname.
- Group classes: 18 people for 12 mats, or an empty room because nobody cancelled.
- Open / 4-visit / student passes — exceptions a spreadsheet will not enforce.
- PTs book “on the side”, the club cannot see room load.
- No automatic “pass ends in 7 days” — the cheapest moment to renew is missed.
What gym software should do
- Passes with a date, visit cap, hours (e.g. 6 am–4 pm only) and freeze.
- Check-in: code, card, phone QR — reception sees green/red in a second.
- Class booking with a cap, waitlist and a no-show penalty.
- Trainer rotas and rooms (spinning cannot run in two places at once).
- Online payment for a pass and a drop-in.
- An owner panel: who came today, which passes expire this week, which classes did not fill.
An app for the member
At the start a site that behaves like a phone app is enough: pass, timetable, class booking. Native Android comes when you want push (“a spot free at 6 pm”, “pass in 5 days”). We do not force an app download to buy the first pass — that kills ad conversion.
If reception is drowning and classes are either full or empty — describe member count, pass types and whether you run group classes. We will propose an MVP that takes pressure off the door this season.
Frequently asked questions
- Will the system replace gates and RFID cards?
- It can drive access if you have a reader with an API, or we start with a phone QR. We pick hardware based on what is already on the door.
- What about personal training?
- A trainer calendar, a hours package, a room booking. Member and club see the same thing.
- Can we freeze a pass?
- Yes — with rules you set (how many days, how often per year, whether it is paid).
- How do we recover people who stopped coming?
- A “no check-in in 14 days” list plus an SMS with a freeze or a trial visit. A spreadsheet will not send that on its own.
Describe your project